Terms of Service

Last updated: October 2025

Welcome to the website of Mountain Standard Plumbing, LLC (“we,” “our,” or “us”). By accessing or using our website or services, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our site or services.

1. Services Provided

Mountain Standard Plumbing, LLC provides plumbing repair, installation, maintenance, and related services for residential and commercial customers. We operate in Colorado and serve Douglas and Arapahoe Counties and surrounding areas.

All appointments, pricing, and service availability are subject to confirmation.

2. Estimates and Pricing

Any prices or estimates provided (online, by phone, or in person) are subject to change based on the actual scope of work, materials, and conditions encountered.

You will always receive clear pricing before work begins.

Payment is due upon completion of the service unless otherwise agreed in writing.

3. Warranties and Guarantees

Mountain Standard Plumbing, LLC stands behind the quality of its work. Specific warranties or guarantees may apply depending on the service performed.

All manufacturer warranties on parts and materials apply as provided by the manufacturer.

We are not responsible for damages resulting from misuse, neglect, improper maintenance, or pre-existing issues with plumbing systems.

4. Scheduling and Cancellations

We strive to honor all scheduled appointments. However, scheduling is subject to availability and unforeseen events.

If you need to reschedule or cancel, please notify us at least 24 hours in advance.

We reserve the right to reschedule appointments due to emergencies, weather, or other operational constraints.

5. SMS Notifications and Communication Consent

Mountain Standard Pumbing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. They will be verbally informed that ‘Message and data rates may apply,’ ‘Message frequency may vary,’ and they can ‘text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent.’ They will also be informed that their information will not be shared with third parties.”

6. Website Use

You agree to use our website only for lawful purposes. You may not:

• Attempt to gain unauthorized access to the site or its servers
• Use automated systems (bots, scrapers) to extract data
• Upload or distribute viruses, spam, or harmful code

We may suspend or terminate your access to the website for any violation of these Terms.

7. Intellectual Property

All website content, including text, graphics, logos, and images, is the property of Mountain Standard Plumbing, LLC or its licensors and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, or use any content without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Mountain Standard Plumbing, LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use or inability to use our website or services
• Delays, scheduling changes, or cancellations
• Data loss or unauthorized access to personal information

Our total liability for any claim shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Mountain Standard Plumbing, LLC and its employees, agents, and contractors from any claims, damages, or expenses arising out of your use of our website or services.

10. Third-Party Links

Our website may contain links to third-party sites. These are provided for convenience only. We are not responsible for the content, accuracy, or practices of any linked site.

11. Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved exclusively in state or federal courts located in Colorado.

12. Updates to These Terms

We may update or modify these Terms at any time without prior notice. The revised version will be posted on this page with an updated “Last Updated” date. Continued use of our website or services constitutes acceptance of the revised Terms.

13. Contact Information

For questions about these Terms or our services, contact:

For questions about these Terms or our services, contact:

Mountain Standard Plumbing, LLC

7302 S. Alton Way, Unit 4G, Centennial, CO 80112

Phone: 303-395-2200

Email: support@mountainstandardplumbing.com