Privacy Policy

Last updated: October 2025

Mountain Standard Plumbing, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us by phone or in person.

We may collect personal information that you voluntarily provide to us, including:

• Name
• Address
• Phone number
• Email address
• Service location and job details

We also automatically collect certain non-personal data (such as browser type, device type, and general usage analytics) through cookies or similar technologies when you visit our website.

Your information may be used to:

• Provide plumbing and related services
• Schedule appointments and communicate about job status
• Send billing information and payment confirmations
• Respond to inquiries and provide customer support
• Improve our services and website performance

We will never sell or rent your personal information to third parties.

Mountain Standard Pumbing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. They will be verbally informed that ‘Message and data rates may apply,’ ‘Message frequency may vary,’ and they can ‘text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent.’ They will also be informed that their information will not be shared with third parties.”

We do not sell, rent, or trade your personal information. We may share information only with:

• Service providers or contractors assisting in plumbing operations or scheduling (who are bound by confidentiality obligations)
• Legal authorities if required by law or to protect our rights and property

We implement reasonable physical, administrative, and technical safeguards to protect your personal data. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

Our website may use cookies to improve functionality and analyze traffic. You can adjust your browser settings to disable cookies, but some site features may not function properly.

You have the right to:

• Access or correct your personal information
• Request deletion of your data (subject to applicable record-keeping laws)
• Withdraw consent for marketing communications

To exercise these rights, contact us at 303-395-2200.

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

We may update this Privacy Policy periodically. The latest version will always be available on our website with the updated “Last Updated” date.

If you have questions about this Privacy Policy or how your data is handled, please contact:

Mountain Standard Plumbing, LLC

7302 S. Alton Way, Unit 4G, Centennial, CO 80112

Phone: 3033952200

Email: support@mountainstandardplumbing.com